Proactive Cybersecurity: Why ITSM Must Shift from Reactive to Strategic Protection
In today’s hyper-connected, fast-evolving digital landscape, cybersecurity is a fundamental necessity, not an optional add-on. Yet, many IT Service Management (ITSM) providers persist in treating it as a reactive service – a costly mistake for both providers and clients. Cybersecurity is NOT a product to be resold; it’s a holistic, proactive discipline demanding foresight, continuous…